Regional flexible workspace provider Pure Offices has selected technologywithin’s twiinworkspace platform to manage its portfolio of 23 locations on a three-year contract.
Twiinworkspace is a workspace management software solution that allows operators to streamline all areas of their business. Sales teams can manage leads from all sources from capture to contract, location managers can see a snapshot of their location through a simple dashboard and finance teams can bill quickly and easily through accountancy software integration.
Katie Whell, operations director at Pure Offices, said: “Our business is built on offering great customer service, ensuring our clients have a seamless work day experience. So, every technology solution we choose has to support our team to do that.
“Since implementing twiinworkspace, we’ve seen significant improvements in efficiency for our accounts team; cutting our monthly billing run for over 1,200 clients from a full day’s work, to less than 30 minutes. We have received great support throughout the rollout process and I look forward to fully leveraging the platform’s features to improve customer satisfaction and central efficiencies.”
Jon Seal, managing director of technologywithin, added: “We are consistently investing in the twiin suite of products alongside building native integrations with technology partners to enhance end user experience for our customers. The decision by Pure Offices, one of the UK’s largest flexspace operators, to extend their portfolio with twiinworkspace, demonstrates its ability to meet the specific needs of their business. From the front office team, to finance and management teams, twiinworkspace was concluded to be the best possible solution for their operation.”
