Landsec deploys AI across business to drive productivity and efficiency gains 

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Landsec has partnered with Microsoft to build and deploy an artificial intelligence (AI) strategy to drive productivity and efficiency gains across the company’s UK portfolio.

In addition to deploying Copilot for Microsoft 365, the software company is creating a custom-built Landsec GPT, leveraging its cloud-based AI platform Azure OpenAI.

Landsec will use the technology to “deliver enhanced capabilities across investment modelling, development, place-making, leasing, and asset operations, targeting 20-30% in productivity and efficiency gains”.

Nisha Manaktala, chief data and technology officer at Landsec, said: “AI technology has been around for decades, but recently made it to the mainstream, with the launch of OpenAI’s Chat GPT. For Landsec, our focus is on how this technology can help us to manage our portfolio more effectively, optimise our assets, leveraging data and insights to drive improved outcomes for Landsec employees, customers, and investors. We have already successfully deployed more traditional AI methods across some of our back of house processes, reducing process time by 75%.”

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