Using the word ‘revival’ rather than ‘survival’ when discussing the retail sector is a significant shift. The headlines have been dominated by tales of woe about closures and administrations – think River Island, Poundland and WHSmith. However, reports of the death of the high street have been greatly exaggerated. In the past 18 months, the sector has started to show signs of recovery.
But the question is: how can this retail revival continue to gather momentum and how can we use AI, tech and data to better understand consumer needs? Senior retail figures set out to find answers to these questions, in a Spotlight on Retail event sponsored by NewRiver REIT, Maples Teesdale, Lloyds Bank and MRI Software and hosted by LCA. To read a write-up of the event click here.
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