Cortile, the end-to-end platform for UK residential property management, has appointed former Checkatrade head of AI services James Hamilton as general manager, and HomeViews co-founder Hannah Marsh as head of marketing.
The senior team has been further strengthened by Ross Murphy, who joins the board as non-executive director, advising on AI strategy. Murphy is a PhD researcher in machine learning at UCL, where he is part of the PRISM and DARK AI research labs, and previously worked in volatility trading at Capula and JP Morgan.
Formerly known as Ark Residential, the company, which was co-founded in 2019 by Akeel Malik, unveiled a rebrand at The Property Institute (TPI) Annual Conference.
The business works with clients including Pinnacle Group, RMG and Urban Splash and is used by managing agents overseeing more than 400,000 homes across the UK.
Hamilton said: “Cortile’s end-to-end platform is rare in the sector in that our focus has always been on delivering great user experiences for residents, managers and owners. This foundation sets us up to deliver market-leading tools across domains, including communications, compliance and finance, and to use AI in practical ways that save time and improve service. Our products drive more engaged communities, safer buildings and comprehensive site data.”
Marsh added: “I’ve spent my career engaging with residents and I know they want transparency, responsiveness and to feel their building is well run. Cortile gives managing agents the tools to deliver that and I’m excited to help bring it to more of the sector.”
Malik said: “Residential property management has run on disconnected systems for too long: emails, spreadsheets and separate tools for every task. Cortile brings all of that into one place, so managing agents can run buildings more efficiently and residents can see exactly what’s happening in their homes. With a new name, a profitable business and a senior team who have built and scaled some of the most respected businesses in property and technology, we’re ready to grow with our clients. Our ambition is for Cortile to be the centre of every building we work in.”
